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Add an "Other" Option to Single Answer or Multiple Answer Questions

When creating a survey with Single Answer or Multiple Answer questions, it might be important to allow the participants the flexibility to enter their own answer if it's not provided as an option.

To achieve this, you can include an Other option in the answer choices and add a follow-up Text question where the participants can type in their answers. In the steps below we use a Single Answer question but the same flow can be applied to Multiple Answer questions.

  1. Add the Single Answer question along with the available answer options. For example, let's say the question should ask for the participant's favorite color: Red, Green, and Blue.
  2. Add the Other as an option at the end of the list of answer options.
  3. Add a Text question right after the Single Answer question.
  4. Set a Criteria for the Text question based on the Other answer option from the Single Answer question. In our example, as you can see, the Criteria should be set to Q1 == 4. This configuration ensures that if a participant selects Other, they will be prompted with a Text question where they can enter their answer. Criteria for the Text question
  5. (Optional) You might want to change the Type of the Text Question to Single Line, since colors are either one word or a phrase.
  6. Save and publish the survey. Overview of the survey